• Honington Grange
  • Honington Grange
  • Honington Grange
  • Honington Grange
  • Honington Grange

Terms and Conditions

Arrivals and Departures:

Our check in time is from 3 pm on the day of arrival and check out by 10 am on day of departure.  Arrival before 3 pm can be accommodated subject to availability at a charge of £20, similarly departure after 10 am again subject to availability of £20.  At peak times of the year, we operate a minimum stay policy, please check with us for clarification. 

 

Payment:

We are pleased to accept BACS / Credit & Debit Cards. Paypal payments are no longer accepted.  Please call us to arrange payment by other means:  01400 259 429 

An initial deposit of £100 will be required to secure your accommodation booking at Honington Grange.  

For bookings of a week or more the outstanding balance must be paid 8 weeks prior to your arrival date.  If your booking is made within 8 weeks of your stay, Full Payment is required at the time of booking.

For short break bookings of less than a week Full Payment is required 2 weeks before your arrival date.

 

Security Deposit:

Breakages, damages (including bed wetting), missing items and non return of keys will be chargeable (minimum charge £20). Please note that we will charge an administration fee in addition to the replacement cost of any item or service.  A security deposit of £100 per cottage (for key / damage) is required pre-authorised against your credit/debit card.  Please note that no monies will be taken from your card unless there is damage, or other breach of our Terms & Conditions.

Please note that unless you notify us otherwise at commencement of your stay, all breakages and shortages will be your responsibility and charged accordingly.

 

Cancellation Policy:

Should you need to cancel your reservation:

Cancellation charges for bookings of a week or more

Cancellation Notice

Cancellation charge

Up to 8 weeks before your stay

£100

4 – 8 weeks before your stay

50% of the total amount of your stay

2 – 4 weeks before your stay

75% of the total amount of your stay

less than 2 weeks

90% of the total amount of your stay

On arrival

100% of the total amount of your stay

For bookings of less than a week the deposit will be refunded up to 28 days prior to the arrival date, thereafter the deposit becomes non refundable. In the event of cancellation within two weeks of arrival, a full payment of the total amount of your stay would be required.


Smoking Policy: 

We operate a 'Strict No Smoking' Policy. 

 

Dogs / Pets:

As animal lovers ourselves we know how lovely it can be to stay with your dog.  The charge for this is £25 per dog for up to one week.  We also have stabling facilities, please ring for details and availability. 

 

Children's facilities:

Our accommodation is designed for up to 4 people in Pippin, Bramley and Discovery and for up to 6 people in April Cottage. We can supply a travel cot or a child's bed on request subject to availability at a charge of £25, but this must be requested at the time of booking.  

Privacy Policy

Honington Grange are committed to maintaining the privacy and security of the personal information held of our client’s and potential client’s bookings and enquiries.

Information that is provided to us regarding your booking or potential booking is used to enable your booking or enquiry to be completed, for statistical purposes, to complete customer services queries and for marketing purposes. All information and data that we collect is stored safely and securely.

The Honington Grange site is monitored by CCTV for safety and security reasons only.  All data images are stored safely and securely and are never sold, viewed, shared or passed on to any third party at any time.

Your details are shared with our credit/debit card provider only for the purpose of booking or security deposit payments only.  Otherwise we never pass on, share or sell client or potential client information to any third party at any time.

Our website may have links to other websites which we believe might offer useful information and services.  These site are not covered by our Privacy Policy therefore we are not responsible for any other sites, website owners or any third parties privacy policies or activities and urge you to check their practices before submitting personal or sensitive information.

We may use your name and contact details from time to time to tell you about offers and services which we think may be of interest to you.  You can ask us to stop doing so at any time.

The Honington Grange Management reserves the right to amend these Terms & Conditions without prior notice.